Clarifications and Terms of Use

Last updated: March 15, 2025

This document establishes the definitions, conditions, and limitations that govern the interpretation of the services offered on this platform. Its purpose is to avoid ambiguities and provide a clear framework for all parties involved.

General Definitions

For the purposes of this document, the following terms shall mean:

Platform: the website manilacallcenters.com and all its content, functionalities, and associated services.
User: any individual or legal entity that accesses, browses, or uses the platform.
Services: the customer support, professional communication, and digital outsourcing solutions described on the site.
Content: all information, texts, graphics, logos, images, and materials available on the platform.

Scope of Services

The services described on this platform are offered as business management support solutions. They do not constitute legal, financial, or accounting advice. Each service is provided under specific contractual terms that will be agreed upon separately with the client.

The platform acts as a presentation and information channel, not as a direct provider of the services.
Service results may vary depending on the context and specific needs of each client.
Uninterrupted availability of the website is not guaranteed, although reasonable efforts will be made to keep it operational.

Limitations of Liability

The platform is not responsible for:

Damages or losses arising from the misuse of published information.
Service interruptions due to force majeure, including technical failures, cyberattacks, or natural disasters.
Business decisions made by users based solely on the site's content.
Third-party content linked from the platform, the control of which is beyond our management.

Intellectual Property

All intellectual property rights over the platform's content belong to SoportePro or its licensors. Reproduction, distribution, or modification of the content without express written authorization is prohibited.

The name "SoportePro" and the associated logo are registered trademarks.
Users do not acquire any ownership rights over the content by merely accessing the site.
Third-party trademarks mentioned on the platform are the property of their respective owners.

Privacy and Data Protection

The processing of personal data is governed by our privacy policy, available in the corresponding section. By using the platform, the user accepts the practices described in said policy.

No sensitive data is collected without explicit consent.
Data provided through contact forms is used solely to respond to inquiries.
Technical and organizational security measures are implemented to protect information.

Modifications and Validity

The platform reserves the right to modify these clarifications at any time. Changes will take effect upon their publication on the site. It is recommended to periodically review this section.

Previous versions of the document will be archived and available upon request.
Continued use of the platform after a modification implies acceptance of the new terms.
In case of discrepancy between versions, the most recent one shall prevail.

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